Shipping & Delivery
Order Processing Time
All orders are processed within 2 business days of receipt. Please allow additional time for orders placed on weekends or holidays.
Shipping Methods
We currently offer Standard Shipping within South Africa. Shipping costs will be calculated at checkout based on your order total and delivery address.
Delivery Times
Standard Shipping typically takes 5-7 business days within South Africa. Please note that delivery times are estimates and may vary depending on unforeseen circumstances.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can track your order’s progress on the carrier’s website.
Shipping Damage
If your order arrives damaged, please contact our customer support within 24 hours of delivery.. You will need to provide photos of the damaged item and packaging. We will arrange for a replacement or refund.
Contact Information
If you have any questions about our shipping and delivery policy, please contact our customer support team:
- Email: info@tweedyswag.co.za
- Phone: 031 301 1592